Rest and Relax Bnb Privacy Policy

Privacy and security. We want you to always know what we collect, how we use it, and when, if ever, we share it.

Who we are

Information collection and use

We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

For each visitor to our website, our web server automatically recognises only the visitor's Internet Service Provider's (ISP) domain name, not your email address.

The information we collect is:

• used by us to complete the accommodation booking on behalf of the visitor
• used by us to improve the content of our web page
• used by us to notify visitors about updates to our website
• used by us to contact consumers for marketing purposes
• never shared with other organisations for commercial purposes

Cookies and analytics

This site collects cookies.

We use Google Analytics and the Meta pixel to understand how visitors find and use the site. These set cookies and record pages viewed and actions taken. They do not tell us who you are, and you can turn cookies off in your browser settings.

Enquiries and bookings

If you ask us for a property appraisal or send us an enquiry, you give us contact information so that we can reply. We never sell or give away that information. It is gathered only to contact you about the services you have expressed interest in. Registration is not required to browse our site.

Bookings are taken through our booking engine at book.restandrelax.net.au, where you provide contact details and payment information to complete a stay. Payment details are handled by that booking system on a secure server and are never collected on this website. If we have trouble processing a booking, we use your contact details to reach you.

Keeping your information safe

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information we have collected from you.

Newsletter and surveys

We publish a newsletter and we never sell or share our subscribers' email addresses. We operate online surveys and we never sell or share our subscribers' email addresses.

Asking us about your information

You can ask us at any time what personal information we hold about you, ask us to correct it, ask us to delete it, or opt out of marketing emails. Email chris@restandrelax.net.au or call 0409 056 221 and we will take care of it.

Notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, linked direct from our home page.

Conflict resolution

We are committed to resolving disputes within 24 to 48 hours. If problems arise, you may contact us by email, telephone or post.

Last updated 6 August 2026.